COAS
Center for Open Access in Science (COAS)
OPEN JOURNAL FOR RESEARCH IN ECONOMICS (OJRE)

ISSN (Online) 2620-102X * ojre@centerprode.com

OJRE Home

2021 - Volume 4 - Number 2


Effects of Advertising Through Different Digital Marketing Channels on Consumer Buying Behavior in Bosnia and Herzegovina: A Research Project

Dzenita Sljivo * dzenitasljivo1@gmail.com
International Burch University, Faculty of Economics and Social Sciences, Sarajevo, BOSNIA AND HERZEGOVINA

Mersid Poturak * mersid.poturak@ibu.edu.ba
International Burch University, Faculty of Economics and Social Sciences, Sarajevo, BOSNIA AND HERZEGOVINA

Open Journal for Research in Economics, 2021, 4(2), 49-56 * https://doi.org/10.32591/coas.ojre.0402.02049s
Received: 17 January 2021 ▪ Accepted: 1 June 2021 ▪ Published Online: 2 December 2021

LICENCE: Creative Commons Attribution 4.0 International License.

ARTICLE (Full Text - PDF)


ABSTRACT:
Advertising today is different from what is used to be before the revelation of digital marketing channels. The ultimate switch from traditional advertising channels to digital marketing channels has seen a vast expansion, expansion that has been observed in the amount of time users spend on digital devices. We can easily say that advertising is everywhere around us today, with the help of increased usage of technology, smartphones and other electronic devices that are constant during the day-to-day basis of people’s lives. Therefore, it becomes very interesting to research and conclude whether this constant exposure of advertisements on different digital marketing channels have an effect on consumer’s buying behavior towards advertisements of products or services. The main aim of this study is to identify and explain whether through different digital marketing channels advertisements can change the attitude of people regarding products or services and there purchasing behavior from a stand point view of consumers in Bosnia and Herzegovina. To achieve this goal, the analysis of data is based on qualitative data derived from a survey as a primary form of data collection. A research model with three independent variables (social media marketing, email marketing, and mobile phone marketing) and one dependent variable (consumer buying behavior) was developed based on the literature review. The outcomes of this research are going to provide insights of what effects through online advertisement can make changes on the consumer buying behavior.

KEY WORDS: advertising, digital marketing channels, consumer buying behavior.

CORRESPONDING AUTHOR:
Mersid Poturak, International Burch University, Faculty of Economics and Social Sciences, Francuske Revolucije bb, 71210 Ilidža, Sarajevo, BOSNIA AND HERZEGOVINA. E-mail: mersid.poturak@ibu.edu.ba.


REFERENCES:

Ahmed, R., Streimikiene, D., Berchtold, G., Vveinhardt, J., Channar, Z., & Soomro, R. (2019). Effectiveness of online digital media advertising as a strategic tool for building brand sustainability: Evidence from FMCGs and services sectors of Pakistan. Sustainability, 11(12).

Balnaves, M., & Caputi, P. (2001). Introduction to quantitative research methods: An investigative approach. Sage Publications.

Durmaz, Y., & Efendioglu, I. (2016). Travel from traditional marketing to digital marketing. Global Journal of Management and Business Research: E Marketing, 16(2). Retrieved from https://www.researchgate.net/publication/303940843_Travel_from_Traditional_Marketing_to_Digital_Marketing.

Enginkayaa, E., & Cinar, D. (2014). The impact of digital advertising on consumer purchase decisions. In 2nd İnternational Interdisciplinary Business-Economics Advancement Conference. Turkey. Retrieved from https://www.researchgate.net/publication/304181571_THE_IMPACT_OF_DIGITAL_ADVERTISING_ON_CONSUMER_PURCHASE_DECISIONS.

Fatima, S., & Lodhi, S. (2015). Impact of advertisement on buying behaviours of the consumers: Study of cosmetic industry in Karachi City. International Journal of Management Sciences and Business Research, 4(10), 127.

Iftikhar, F., & Khan, I. (2017). The impact of email marketing, mobile marketing and retargeting on consumer buying behavior (Bachelors). Haaga-Helia University of Applied Sciences.

Karjaluoto, H., Mustonen, N., & Ulkuniemi, P. (2015). The role of digital channels in industrial marketing communications. Journal Of Business and Industrial Marketing, 30(6). https://doi.org/10.1108/JBIM-04-2013-0092

Khaniwale, M. (2015). Consumer buying behavior. International Journal of Innovation and Scientific Research, 4(2), 278-284. Retrieved from http://www.ijisr.issr-journals.org/.

Kotler, P. (2001). Marketing management, Millennium edition (10th ed.). Pearson.

Lombard, M., & Snyder-Duch, J. (2001). Interactive advertising and presence. Journal Of Interactive Advertising, 1(2). Retrieved from https://www.tandfonline.com/toc/ujia20/current.

Mathwick, C., & Wiertz, C. (2008). Social capital production in a virtual P3 community. Journal of Consumer Research, Inc, 34. Retrieved from https://pdfs.semanticscholar.org/2f2e/d1ce2af4e88b22881666ad2e41ac41174ceb.pdf?_ga=2.213688913.416979043.1585998508-864600833.1585148570.

Miller, R. (2011). The 2012 entertainment, media & advertising market research (12th ed.). Richard K Miller & Associates.

Qazzafi, S. (2019). Consumer buying decision process toward products. International Journal of Scientific Research and Engineering Development, 2(5). Retrieved from https://www.academia.edu/40463267/CONSUMER_BUYING_DECISION_PROCESS_TOWARD_PRODUCTS.

Rahman, M. (2012). Impact of advertisement: An empirical study of FMCG products in KSA. Asian Journal of Multidimensional Research, 1(4), 2.

Schofield, T. (2020). What is consumer behavior in marketing? – Factors, model & definition. Chapter 2 / Lesson 12 Transcript. Lecture.

Solomon, M. (2012). Consumer behavior: Buying, having, and being (2nd ed.). Pearson.


© Center for Open Access in Science